At Tarzan's Playhouse, we value your satisfaction and want you to shop with confidence. Our return and refund policy is designed to ensure a hassle-free experience:
1. Returns: If for any reason you are not completely satisfied with your hoodie purchase, you may initiate a return within 30 days of receiving the product. The item must be in its original condition, unworn, and with all tags attached.
2. Refunds: Once we receive and inspect the returned item, we will process your refund promptly. Refunds will be issued in the original form of payment, and you can expect the funds to be credited within 5-7 business days.
3. Exchanges: If you would like to exchange your hoodie for a different size or color, please reach out to our customer support team. We will be happy to assist you with the exchange process, depending on availability.
4. Return Shipping: The cost of return shipping is the responsibility of the customer, except in cases where the item received is defective or incorrect. We recommend using a trackable shipping method to ensure the safe return of the product.
5. Damaged or Defective Items: If you receive a damaged or defective hoodie, please contact our customer support team immediately. We will work swiftly to resolve the issue and provide a suitable solution.
Please note that our return and refund policy applies to purchases made directly from Tarzan's Playhouse. For items purchased from authorized retailers, please refer to their respective return policies.
At Tarzan's Playhouse, your satisfaction is our top priority. We strive to deliver exceptional products and service, ensuring a seamless shopping experience. If you have any further questions or need assistance, please don't hesitate to contact our friendly customer support team.
